Privacy policy

Updated as of 20.11.2021.

The privacy of our visitors’ personal data is very important to us, and therefore, our goal is to maintain confidentiality by any means. From the information presented here, you will learn about the types of personal data we receive and collect when you use (operate) and visit the website, as well as how we protect your data. You can rest assured that your personal data will never be disclosed or sold to third parties and that they are properly protected by us.

The Personal Data Protection Officer can be contacted directly at the email address office@activeholidays.ro.

Our privacy policy includes the following information:

1. What are personal data?

2. What personal data do we collect?

3. What is the legal basis for processing this data?

4. What is the purpose and how do we use your data?

5. Data retention period

6. Who do we share data with?

8. What rights do you have as a data subject?

8. Link to the cookie policy.

What are personal data?

“Personal data” refers to unique individual data, meaning any information relating to an identified or identifiable natural person (“data subject”), such as name, address, Personal Identification Number, IP address, or phone number.

Site visitors are those data subjects, meaning identified or identifiable natural persons. An identifiable natural person is someone who can be identified, directly or indirectly, especially by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity. Whenever we request your personal data, we will always explain the purpose for which they are needed, where we store your data and who has access to it, and of course, we will inform you that at any time, we provide you with the information we hold about you and, of course, we will delete them if you request it.

2. What personal data do we collect?

We collect personal data to operate efficiently and provide you with the best online experiences on our website. You provide some of this data directly, for example, when:

  • You sign up through the booking form
  • You contact us through the contact form
  • You send us an email

Or you provide indirect identification data through your IP address. We do not use your IP address to identify you, but we inform you that it is stored when you access our website. You have the right to request the deletion of your IP address.

We obtain some of this data (such as the IP address) by recording how you interact with our website, for example, using technologies like cookies.

The personal data we collect, depending on your interactions with our website, are as follows:

  • First and last name
  • date of birth
  • email
  • phone
  • city
  • gender

The data provided at the time of registration for school, which you voluntarily provide to us:

  • First and last name
  • date of birth
  • email
  • phone
  • city
  • gender
  • .
  • .
  • .
  • .

The personal data requested at the time of school registration are used ONLY for:

  • issuing the invoice / receipt in accordance with the current legislation, Fiscal Code
  • registration for tourist programs
  • sending notifications by email / phone regarding tourist programs.
  • transmitting commercial offers from third parties
  • coordinating the meeting with the agency representative / tour guide.

Involuntarily transmitted data when you interact with our website:

  • IP address – When you visit our website, your IP address is recorded. However, we DO NOT use your IP address to identify you or for any other purposes.
  • The operating system, browser, browsing activity, and other information about how you interacted with the site. We may collect this information through the use of cookies or similar technologies.

3. What is the legal basis for processing this data?

For the data you voluntarily provide to us (name, surname, date of birth, email address, phone number), i.e., those you submit upon registration, the legal basis is to take steps at the request of the data subject prior to entering into a contract (Art. 6 alin. (1) lit. b of Regulation (EU) 679/2016).

Regarding the data we collect automatically through the use of cookies or other similar technologies, the legal basis for processing is consent. By accessing the website, you validly give your consent to the processing.

4. What is the purpose of collecting data and how do we use your personal information?

You can opt out regarding the data we collect. When asked to provide personal data, you can refuse.

But if you choose not to provide data that is necessary to provide a service or to communicate with us, you may not be able to obtain the information you want (for example, when registering for a contest, we need your data to be able to classify you in the age category).

Data related to your card

We need the cardholder’s name, card number, CVV code, and expiration date at the time of payment. These details are necessary for processing the payment.

The history/transcript of conversations had with you.

We need to keep a record of the things you’ve communicated to us via phone, email, or social media.

Information about your phone, laptop, or tablet and how you use the website.

The information you provide when browsing the site, including IP address, device type, and, optionally, location data. We also save information about how you use the site. You are not obligated to provide any of the above information, however, if you do not do so, you may not be able to browse the site. The choice is yours, and we respect your decision

5. Data retention period

We store personal data only for the period necessary to fulfill the purposes, but no longer than 5 years from the last visit to the site or the last interaction with us. In case we issued an invoice to you, your data will be stored for 10 years, as required by law.

6. Who do we share personal data with

We will not disclose your information to third parties for use in their own marketing or commercial purposes without your consent.

However, we may disclose your information to the following entities:

  • Service providers – We may disclose your information to other companies that provide us with services and act as authorized persons, such as the registration platform or timing. These entities are carefully selected to ensure that they meet specific requirements regarding the protection of personal data. These entities have a limited ability to use your information for purposes other than providing services to us;

7. What rights do you have as a data subject?

Protection of individuals

regarding the processing of personal data is a fundamental right. Article 8(1) of the Charter of Fundamental Rights of the European Union (“Charter”) and Article 16(1) of the Treaty on the Functioning of the European Union (“TFEU”) provide for the right of every individual to the protection of personal data concerning him or her.

Data subjects’ rights regarding the protection of individuals with regard to the processing of personal data and the free movement of such data:

  • the right to information and access;
  • the right to information and access;
  • the right to rectification;
  • the right to erasure of data;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object and automated individual decision-making, including profiling;
  • the right to lodge a complaint with the supervisory authority (www.dataprotection.ro).

You can view, edit or delete your data. personal data by email request to office@ActiveHolidays.ro

8. Cookie Policy

Cookies and similar technologies

We use cookies (small text files placed on your device) and similar technologies to deliver our websites and online services and to help collect data. The text of a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but may also contain other information. We use cookies and similar technologies for several purposes, depending on the product.

Log files.

Like most other sites, we collect and use data from log files. Information in such log files includes your Internet Protocol (IP) address, your ISP (Internet Service Provider, such as AOL or Shaw Cable), the browser you use to visit our site (such as Internet Explorer or Firefox), the time spent on the site, and the pages viewed on our site.

Cookies and Web Beacons.

We use cookies to collect information such as your preferences when you visit the site. This means that during your visit the pop-up windows will only appear once.

On ActiveHolidays.ro we also advertise for third parties to support our website. Some advertisers (such as Google through the Google AdSense program) may use cookies or web beacons to send them information about your IP address, your ISP, the browser you use to visit our site and, in some cases, whether or not you have Flash installed. Such an application is usually used for specific geographic location or for presenting certain advertisements based on the sites visited (such as presenting cooking recipe ads to someone who visits cooking recipe sites).

DoubleClick DART cookies

We may use DART cookies for ads served through Google’s DoubleClick. DART cookies can also be used to serve ads through Google’s DoubleClick, which places a cookie on your computer when you browse the Internet and visit a DoubleClick advertising site (including some Google AdSense ads). The cookie is used to serve you targeted advertisements according to your interests (“interest-based display”). Advertisements will be shown based on your web browsing history (for example, if you are viewing sites to visit Las Vegas, you may also see advertisements for Las Vegas hotels on an unrelated site, such as a hockey site). DART uses “non-personal information” WITHOUT tracking your personal information, such as your name, email address, mailing address, phone number, social security numbers, bank accounts or credit card numbers. You can opt out of having these ads displayed on all sites with this type of advertising by visiting http://www.doubleclick.com/privacy/dart_adserving.aspx

You can choose to selectively disable or block our or third-party cookies in your browser settings or by managing preferences in programs such as Norton Internet Security. However, this may affect your ability to interact with our site or other sites and may make it impossible to connect to services or programs, such as forums or accounts.

Deleting cookies does not mean that you have permanently chosen not to use any advertising programs.